How to book


You can browse What’s On and add tickets to your basket before paying online.

In person

Our Box Office phone line is now open daily between 10am-2pm – please call 01728 687110. We are not currently open for in-person bookings.

If you do need to contact the Box Office outside these times, please email


We aren’t printing any tickets at the moment so please choose Print at Home tickets when making your booking. You can present them on your mobile device or, if you prefer, print them out at home.


A 10% discount is available for groups of 12 or more.

All discounts are made subject to availability, and discounts cannot be combined.

Returned Tickets

We are happy to re-sell returned tickets for sold-out concerts or offer refunds where the ticket holder has shown symptoms of Covid-19 and is self-isolating.


Please inform the Box Office if you have access requirements so that they may advise you on the most appropriate seats. A 50% concession is available to companions of wheelchair users.

Blue/Orange badge holders can park in the reserved parking adjacent to the Concert Hall.

Snape Maltings Concert Hall and the Hoffmann Building have lift access to all levels. An infrared hearing system is available in the Concert Hall, and both infrared and induction loop hearing systems are available in the Britten Studio and Jerwood Kiln Studio in the Hoffmann Building.