WhatsApp returns notifications

Hear about tickets to previously sold out concerts first

While Snape Maltings Concert Hall is renowned for its acoustics, for some concerts it could do with more seats.

Some tickets for sold out concerts are almost always returned. Join our WhatsApp list and we will notify you when tickets become available.

You’ll need to add the number +44 (0) 7904 211353 to your contacts and send the phrase “join festival” (for concerts in June) or “join proms” (for concerts in August) to it, then wait for your welcome message.

  • Please only send WhatsApp messages to the number – we can’t receive or answer phone calls or SMS messages.
  • The service is operated by a real person, and so it may take a little while to receive your reply.
  • You’ll still need to book tickets via our website or by calling the box office.
  • Tickets are returned in small amounts and so we hold them until there are enough to share, so while we’ll try to be sensible about how many messages we send you, there may be more or less communication than you want.
  • To stop receiving messages, just delete our number from your contacts.



We will store your number on Snape Maltings’ WhatsApp smartphone and only use it to message you about Snape Maltings tickets. We’ll check if this is OK with you before adding you to the list.

If you have any feedback then let us know via the WhatsApp number or by emailing boxoffice@snapemaltings.co.uk.